Order & Delivery

We ship worldwide. However, the webshop allows only orders up to 10 kilo. If the total amount of the products you wish to purchase exceed 10 kilo, please e-mail us your contact details (including; delivery address, invoice address and phone number) at info@spiegelamsterdam.com and the products you would like to order.

Transport costs will be calculated based on weight and country of destination. Duties and import taxes are the responsibility of the customer to pay.

Anne-Claire Petit B.V. takes the greatest care when receiving orders and shipping the ordered articles.  We ship accepted orders within 5 working days.

Delays in delivery do not constitute grounds for termination of the agreement. Anne-Claire Petit B.V. is not liable for any damage caused by exceeded delivery periods.

As soon as your order leaves our shop you will be informed about the delivery. We will send you the tracking number of our transporter, which allows you to trace the parcel.

Incorrect delivery addresses or delivery addresses lacking information are the responsibility of the buyer and may result in additional costs.

If the transporter is not able to deliver, after 3 attempts the order will be sent directly back to us. If you wish the order to be resent, additional shipping costs will apply.